Terms and Conditions

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General Terms and Conditions with Customer Information
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Table of Contents
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1. Scope of Application
2. Conclusion of Contract
3. Right of Withdrawal
4. Prices and Payment Conditions
5. Delivery and Shipping Conditions
6. Retention of Title
7. Liability for Defects (Warranty)
8. Liability
9. Applicable Law
10. Alternative Dispute Resolution

1) Scope of Application
1.1 These General Terms and Conditions (hereinafter "GTC") of Sabine Praß, operating under "Sabine Praß" (hereinafter "we/us"), apply to all contracts for the delivery of goods that you as a consumer or entrepreneur (hereinafter "you") conclude with us regarding the goods displayed in our online shop. We hereby object to the inclusion of your own terms and conditions, unless otherwise agreed with you.
1.2 You are a consumer within the meaning of these GTC if you conclude a legal transaction for purposes that are predominantly neither attributable to your commercial nor your independent professional activity.
1.3 You are an entrepreneur within the meaning of these GTC as a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of your commercial or independent professional activity.

2) Conclusion of Contract
2.1 The product descriptions contained in our online shop do not constitute binding offers on our part, but serve to enable you to submit a binding offer.
2.2 You can submit the offer via the online order form integrated into our online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, you submit a legally binding contractual offer regarding the goods contained in the shopping cart by clicking the button that concludes the ordering process. Furthermore, you can also submit the offer to us via the online contact form.
2.3 We can accept your offer within five days,
- by sending you a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by you is decisive, or
- by delivering the ordered goods to you, whereby the receipt of the goods by you is decisive, or
- by requesting payment from you after you have placed your order.
If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives occurs first. The period for accepting your offer begins on the day after you send your offer and ends at the end of the fifth day following the sending of the offer. If we do not accept your offer within the aforementioned period, this shall be deemed a rejection of the offer, with the consequence that you are no longer bound by your declaration of intent.
2.4 If a payment method offered by PayPal is selected, payment processing is handled by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal user agreement, available at https://www.paypal.com/de/legalhub/paypal/useragreement-full or – if you do not have a PayPal account – subject to the terms and conditions for payments without a PayPal account, available at https://www.paypal.com/de/legalhub/paypal/privacywax-full. If you pay using a PayPal payment method selectable during the online ordering process, we declare acceptance of your offer already at the time you click the button that concludes the ordering process.
2.5 If the payment method "Amazon Payments" is selected, payment processing is handled by the payment service provider Amazon Payments Europe s.c.a., 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon"), subject to the Amazon Payments Europe User Agreement, available at https://payments.amazon.de/help/201751590. If you select "Amazon Payments" as the payment method during the online ordering process, you also issue a payment order to Amazon by clicking the button that concludes the ordering process. In this case, we declare acceptance of your offer already at the time you initiate the payment process by clicking the button that concludes the ordering process.
2.6 When submitting an offer via our company's online order form, the contract text is stored by us after the conclusion of the contract and transmitted to you in text form (e.g., email, fax, or letter) after you send your order. No further access to the contract text by us is provided. If you have set up a user account in our online shop before sending your order, the order data will be archived on our website and can be accessed free of charge by you via your password-protected user account by entering the corresponding login data.
2.7 Before submitting your order bindingly via our online order form, you can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better identification of input errors can be your browser's magnification function, which enlarges the display on the screen. You can correct your entries within the electronic ordering process using the usual keyboard and mouse functions until you click the button that concludes the ordering process.
2.8 Different languages are available for the conclusion of the contract. The specific language selection is displayed in the online shop.
2.9 Order processing and contact usually take place via email and automated order processing. You must ensure that the email address you provide for order processing is correct so that the emails sent by us can be received at this address. In particular, when using SPAM filters, you must ensure that all emails sent by us or by third parties commissioned by us to process the order can be delivered.

3) Right of Withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in our cancellation policy.

4) Prices and Payment Conditions
4.1 Unless otherwise stated in our product description, the prices quoted are total prices. Sales tax is not shown as we are a small business owner within the meaning of the German VAT Act (UStG). Any additional delivery and shipping costs will be indicated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, further costs may arise in individual cases, for which we are not responsible and which are to be borne by you. These include, for example, costs for money transfers by credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties). Such costs may also arise with regard to money transfers if the delivery is not made to a country outside the European Union but you make the payment from a country outside the European Union.
4.3 The payment option(s) will be communicated to you in our online shop.
4.4 If a payment method offered via the "Shopify Payments" payment service is selected, payment processing is handled by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments will be communicated to you in our online shop. For payment processing, Stripe may use additional payment services for which special payment conditions may apply, about which you may be informed separately. Further information on "Shopify Payments" is available online at https://www.shopify.com/legal/terms-payments-de.
4.5 If a payment method offered via the "Stripe" payment service is selected, payment processing is handled by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Stripe will be communicated to you in our online shop. For payment processing, Stripe may use additional payment services for which special payment conditions may apply, about which you may be informed separately. Further information on Stripe is available online at https://stripe.com/de.
4.6 If a payment method offered via the "Stripe" payment service is selected, payment processing is handled by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Stripe will be communicated to you in our online shop. For payment processing, Stripe may use additional payment services for which special payment conditions may apply, about which you may be informed separately. Further information on Stripe is available online at https://stripe.com/de.

5) Delivery and Shipping Conditions
5.1 If we offer shipping of goods, delivery will be made within the delivery area specified by us to the delivery address provided by you, unless otherwise agreed. For the processing of the transaction, the delivery address specified in our order processing is decisive. Deviating from this, if PayPal is selected as the payment method, the delivery address you have stored with PayPal at the time of payment is decisive.
5.2 If delivery of the goods fails for reasons for which you are responsible, you shall bear the reasonable costs incurred by us as a result. This does not apply to the costs for sending the goods if you effectively exercise your right of withdrawal. For the return costs, in the event of an effective exercise of the right of withdrawal by you, the provision made in our cancellation policy applies.
5.3 If you act as an entrepreneur, the risk of accidental loss and accidental deterioration of the sold goods passes to you as soon as we have delivered the item to the forwarder, the carrier, or the person or institution otherwise designated to carry out the shipment. If you act as a consumer, the risk of accidental loss and accidental deterioration of the sold goods generally only passes to you when the goods are handed over to you or a person authorized to receive them. Deviating from this, even if you act as a consumer, the risk of accidental loss and accidental deterioration of the sold goods already passes to you as soon as we have delivered the item to the forwarder, the carrier, or the person or institution otherwise designated to carry out the shipment, if you have commissioned the forwarder, the carrier or the person or institution otherwise designated to carry out the shipment and we have not previously named this person or institution to you.
5.4 We reserve the right to withdraw from the contract in the event of incorrect or improper self-delivery. This applies only if we are not responsible for the non-delivery and we have concluded a concrete covering transaction with the supplier with due diligence. We will make all reasonable efforts to procure the goods. In the event of unavailability or only partial availability of the goods, you will be informed immediately and the consideration will be refunded to you immediately.
5.5 Self-collection is not possible for logistical reasons.

6) Retention of Title
If we provide advance performance, we reserve title to the delivered goods until full payment of the purchase price owed.

7) Liability for Defects (Warranty)
Unless otherwise specified in the following provisions, the statutory provisions on liability for defects apply. Deviating from this, the following applies to contracts for the delivery of goods:
7.1 If you act as an entrepreneur,
- we have the choice of the type of supplementary performance;
- for new goods, the limitation period for defect claims is one year from delivery of the goods;
- for used goods, defect claims are excluded;
- the limitation period does not recommence if a replacement delivery is made within the framework of liability for defects.
7.2 The limitations of liability and shortening of deadlines regulated above do not apply
- for your claims for damages and reimbursement of expenses,
- in the event that we have fraudulently concealed the defect,
- for goods that have been used for a building in accordance with their usual use and have caused its defectiveness,
- for any existing obligation on our part to provide updates for digital products in contracts for the delivery of goods with digital elements.
7.3 Furthermore, for entrepreneurs, the statutory limitation periods for any existing right of recourse remain unaffected.
7.4 If you act as a merchant within the meaning of § 1 HGB, you are subject to the commercial inspection and complaint obligation according to § 377 HGB. If you fail to comply with the notification obligations regulated therein, the goods shall be deemed approved.
7.5 If you act as a consumer, you are requested to complain about goods delivered with obvious transport damage to the deliverer and to inform us thereof. If you do not comply with this, it has no effect on your statutory or contractual defect claims.

8) Liability
The seller is liable to you for all contractual, quasi-contractual, and statutory, including tortious, claims for damages and reimbursement of expenses as follows:
8.1 We are liable without limitation for any legal reason
- in case of intent or gross negligence,
- in case of intentional or negligent injury to life, body or health,
- due to a guarantee promise, unless otherwise regulated in this respect,
- due to mandatory liability such as under the Product Liability Act.
8.2 If we negligently violate a material contractual obligation, liability is limited to the contract-typical, foreseeable damage, unless we are liable without limitation according to the preceding paragraph. Material contractual obligations are obligations that the contract imposes on us according to its content to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which you can regularly rely.
8.3 Otherwise, any liability on our part is excluded.
8.4 The foregoing liability provisions also apply with regard to our liability for our vicarious agents and legal representatives.

9) Applicable Law
All legal relationships between you and us shall be governed by the laws of the Federal Republic of Germany, to the exclusion of the laws on the international sale of movable goods. If you act as a consumer, this choice of law only applies insofar as the protection granted to you by mandatory provisions of the law of the state in which you have your habitual residence is not withdrawn.

10) Alternative Dispute Resolution
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Copyright Notice: These GTC were created by the specialist lawyers of IT-Recht Kanzlei and are protected by copyright (https://www.it-recht-kanzlei.de)

Status: 19.04.2026, 19:12:28