Refund & Return Policy

We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.

1. Return Eligibility

Items must be returned within 14 days of delivery in their original condition and with tags attached.

Due to different screen settings, color variations may occur, this is not a reason for complaint.

2. Return Process

To initiate a return, please contact our customer service team. We will provide you with a return authorization number and instructions.

3. Refund Processing

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.

4. Refund Methods

Refunds will be issued to the original payment method used for the purchase.

5. Exchanges

We offer exchanges for items in different sizes or colors, subject to availability.

6. Non-Returnable Items

Certain items, such as personalized products, are excluded from returns.